Overview
I’m a user research and user experience (UX) expert who believes user-centered design is a public service. I effectively facilitate design collaborations and work productively within cross-functional agile teams.
I find opportunities to improve digital experiences, analyze usability problems, conduct user research studies, and create UX designs that solve for users’ needs and expectations, while meeting business requirements.
I’m a confident leader with several years of experience managing direct reports, fellows, and interns. I create resources to grow the user research maturity of my colleagues and teams, and I effectively communicate the importance of user-centered design to stakeholders and executive leadership.
For work samples, please view my portfolio.
Creative Leadership
I’ve managed UX designers, user researchers, fellows, and interns. I often coach peers through collaborative efforts to build team maturity and morale. I “lead alongside” in cross-functional project teams and with stakeholders.
User Research
I plan and conduct user research studies using many methods. I share insights that inform user-centered design solutions and meet business requirements. I create research resources and advise colleagues on user-centered best practices.
UX Design
I’m a user experience expert and visual design practitioner for public-facing websites, internal digital tools, mobile apps, and touch surfaces. I design with user-centered design methods and best practices in UX and accessibility.
About Me
I approach user experience through years of designing for humans, who are just trying to navigate a complex and ever-changing digital world. I’ve worked in cultural institutions, news, and media. My favorite places are museums, libraries, and parks. I like to read and volunteer for my local library.